Terms and Conditions

Effective Date: 2 June 2025

1. About Us

This website is operated by Pavlina Bookkeeping, a UK-based provider of accounting and bookkeeping services.

Contact:
📧 Email: Pavlina.services@outlook.com
🌐 Website: https://pavlinabookkeeping.co.uk

By using this website or engaging our services, you agree to be bound by these Terms and Conditions.


2. Services Offered

Pavlina Bookkeeping provides professional bookkeeping, VAT returns, payroll, CIS, self-assessment tax returns, and other financial services as detailed on our Services page.

All services are subject to agreement and may require a signed Letter of Engagement or service contract.


3. Use of This Website

You agree to use this website only for lawful purposes and not to:

  • Transmit harmful or offensive content
  • Attempt to gain unauthorized access to systems
  • Misuse the website to disrupt service or steal data

We reserve the right to modify or withdraw access to any part of the site without notice.


4. Pricing and Payment

Fees for services will be agreed in writing before work begins. Payment terms will be stated on the invoice (usually 14 days unless otherwise agreed).

We accept payment via bank transfer. Late payments may incur interest charges in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.


5. Confidentiality

We treat all client information as strictly confidential and comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.


6. Liability

While we make every effort to provide accurate, timely, and professional services, we do not accept liability for:

  • Losses due to client errors or omissions in providing information
  • Consequential, indirect, or financial losses (unless caused by our negligence)
  • Delays or failures caused by events beyond our control (e.g. internet outages, illness, force majeure)

We strongly recommend that clients review all financial reports and filings and maintain regular backups of their own records.


7. Intellectual Property

All content on this website (text, graphics, logo, design) is owned by or licensed to Pavlina Bookkeeping and may not be copied, distributed, or reused without written permission.


8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their content, services, or privacy practices.


9. Cancellation and Termination

Clients may cancel services by providing written notice (terms will be specified in engagement letter).
We reserve the right to suspend or terminate services for:

  • Non-payment
  • Breach of these terms
  • Abusive or unlawful conduct

10. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.


11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. The latest version will always be available on our website with the effective date clearly stated.

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Featured Testimonials

  • "The service was really good. I am using the service almost a year and I did not have to worry about my bookkeeping. The team is very fast at work and very skilled."

    Stephen
  • "The service was really good. I am using the service almost a year and I did not have to worry about my bookkeeping. The team is very fast at work and very skilled."

    Ashleigh